security

The building is pretty nice but the management is pretty bad

The building at 3003 Van Ness itself is pretty nice. The floor plans are very large and the building is very convenient to the Red Line metro and Giant (1 block away). Most of the front desk and maintenance staff are also great, and try to do the best they can to assist residents with whatever we needed. The pool and gym are pretty nice too, and there is a parking garage onsite. In terms of space and location, there are probably not many better than this place--it is both relatively quiet (at least compared to AdMo and Dupont) and close to everything.

But the management is pretty bad. The building is managed by Equity Residential, a company that cares more about saving as much money as possible than anything else. My experience has been that they will nickel and dime you at every opportunity.

Management flat out refuses to do what it takes to keep residents safe

The only good things that can be said about 3003 Van Ness are that the floor plans are large and it's close to the metro. The building is unsafe, the staff is incompetent, and the owners of the building are unscrupulous.

LACK OF SAFETY. During the three+ years I lived there, there were somewhere between ten and thirty burglaries that had similar circumstances: there was no forced entry and they took place during the daytime. In my opinion, if someone is getting into locked apartments without forcing entry, that means that the burglar(s) had keys to the apartments. That's pretty scary. Valuables such as jewelry, electronics, and credit cards were stolen from residents. Management refused to purchase security cameras for elevators and hallways.