3003 Van Ness has experienced a dramatic surge in 911 calls for police assistance in recent years. For this reason, the tenant association filed a Freedom of Information Act request with the DC Office of Unified Communications, which routs 911 calls to the police, fire department, and other emergency services. The FOIA request asked specifically for just police calls for the first six months of 2023.

The data provided by the FOIA request revealed that there were more than 180 calls for police assistance via 911 that originated from 3003 Van Ness during the first six months of 2023. The calls covered a wide range of issues, including assault, disorderly conduct, auto theft, drugs, burglary and others.

This elevated level of calls to MPD is notable given that the DC Attorney General has considered filing suit against Equity Residential for poor security at 3003 Van Ness under the Drug-, Firearm-, or Prostitution-Related Nuisance Abatement Law. In addition, the tenant association has collected extensive evidence of security problems at 3003 Van Ness, publishing a report on security failures and posting many videos showing broken exterior doors at 3003 Van Ness.

The tenant association has asked Equity Residential management many times over more than five years for a full-time security guard at 3003 Van Ness, but the company has refused. After the DC Attorney General pressed Equity Residential for tighter security, it hired a part-time guard.

The number of police calls at 3003 Van Ness is particularly high compared to many buildings, but it is similar to some buildings along Connecticut Avenue, where other tenant associations also have discovered via FOIA that they are experiencing approximately one 911 call to MPD per day. Many of those buildings are operated by Borger Residential Management on behalf of Daro Realty, which also has refused to provide a 24/7 security guard despite the high number of police calls and elevated crime.