FOIA request reveals that on average there is one 911 police call per day from 3003 Van Ness

3003 Van Ness has experienced a dramatic surge in 911 calls for police assistance in recent years. For this reason, the tenant association filed a Freedom of Information Act request with the DC Office of Unified Communications, which routs 911 calls to the police, fire department, and other emergency services. The FOIA request asked specifically for just police calls for the first six months of 2023.

The data provided by the FOIA request revealed that there were more than 180 calls for police assistance via 911 that originated from 3003 Van Ness during the first six months of 2023. The calls covered a wide range of issues, including assault, disorderly conduct, auto theft, drugs, burglary and others.

This elevated level of calls to MPD is notable given that the DC Attorney General has considered filing suit against Equity Residential for poor security at 3003 Van Ness under the Drug-, Firearm-, or Prostitution-Related Nuisance Abatement Law. In addition, the tenant association has collected extensive evidence of security problems at 3003 Van Ness, publishing a report on security failures and posting many videos showing broken exterior doors at 3003 Van Ness.

The tenant association has asked Equity Residential management many times over more than five years for a full-time security guard at 3003 Van Ness, but the company has refused. After the DC Attorney General pressed Equity Residential for tighter security, it hired a part-time guard.

The number of police calls at 3003 Van Ness is particularly high compared to many buildings, but it is similar to some buildings along Connecticut Avenue, where other tenant associations also have discovered via FOIA that they are experiencing approximately one 911 call to MPD per day. Many of those buildings are operated by Borger Residential Management on behalf of Daro Realty, which also has refused to provide a 24/7 security guard despite the high number of police calls and elevated crime.

Fire department report suggests deliberate gasoline spill at 3003 Van Ness

A report by DC Fire and EMS, obtained via a FOIA by the Van Ness South Tenants Association, suggests that a gasoline leak at 3003 Van Ness on August 20, 2023, may have been deliberate.

The report states that residents of 3003 Van Ness complained about a strong smell of gas in the West building of 3003 Van Ness, which was confirmed by the DC Fire crew on the scene. Firefighters found that the odor seemed to emanate from a room on the penthouse level marked “West Back Machine Room,” “Cooling Tower Access.”

According to the official report:

“There was also a strong odor of gasoline coming from inside the room. Once the cardboard boxes and plywood were removed from behind the door, Engine 28's crew made entry into the room where a gas can was located along with what appeared to be vandalism to some of the room's contents. “

It appears that an individual may have been arrested in connection with this incident, but retrieval of arrest records is pending.

Members of the Van Ness South Tenants Association are particularly concerned about the gasoline incident because in recent months, residents have been plagued with many fire alarms, as many as 2-3 per week. Management has claimed that these alarms likely were pranks. However, the alarms have sounded so often, day and night, that many residents no longer bother to leave their apartments when the alarms go off. If DC Fire had not arrived on the scene on August 20th and discovered the apparent gasoline spill, the results coul d have been catastrophic.

On August 29th, the tenant association sent a letter to Equity Residential expressing residents strong concerns about these issues.

As of August 31st, Equity Residential has sent no communication to residents of 3003 Van Ness about the gasoline incident.

VNSTA sends letter to Equity management regarding gasoline incident and fire safety

The Van Ness South Tenants Association today sent a letter to Josh Luper, Equity Residential property manager for 3003 Van Ness, regarding a recent incident in which an intruder poured gasoline in a stairwell.

The letter begins:

“I am writing to express our deep concern with fire safety conditions at 3003 Van Ness. 

As you know, for months residents have endured very frequent fire alarms, as many as two or three a week, day and night. These have occurred so often that many residents don’t bother to leave their apartments when the fire alarms go off. 

Equity Residential has sometimes claimed that there was a minor problem e.g., with the boilers. At other times Equity has claimed that someone pulled the alarms as a prank – if this is true, it is concerning that the company hasn’t been able to identify the perpetrator(s) after so many months.

This situation not only is a severe nuisance to residents – dramatically lowering the value of their apartments by the constant disruption – but it also presents a severe safety hazard. The danger is compounded by the fact that the elevators at 3003 Van Ness are frequently out or order, preventing residents, particularly the elderly and disabled, from quickly exiting the building. 

To make matters worse, the tenant association recently learned from the DC Fire Department that the alarm systems at 3003 Van Ness had been disconnected from the call centers that are supposed to relay emergency calls to the DC Fire Department. Residents assume that when alarms sound at 3003 Van Ness, the Fire Department will soon be on its way. However, it turns out that it hasn’t even been called.”

See the entire letter at this link.

Letter to Equity Residential Senior VP Frances Nolan re: fire hazard at 3003 Van Ness

The Van Ness South Tenants Association sent a letter Sunday evening to Equity Residential Senior Vice President Frances Nolan, regarding the spate of fire alarms that have been going off at 3003 Van Ness several times weekly for months.

Fire alarms have gone off so frequently at 3003 Van Ness, both day and night, that many residents don’t leave the building when they go off.

The tenant association and individual residents have complained many times to Equity Residential management about the problem with constant fire alarms and also about the lack of security at 3003 Van Ness.

Equity Residential’s failure to address such problems has caused fury among residents.

DC Attorney General warning that it must tighten security or risk prosecution as a “nuisance property”*

The Van Ness South Tenants Association can now confirm that recently the DC Office of the Attorney General (OAG) delivered a letter to Equity Residential management warning that it must tighten security or risk a lawsuit via the OAG that could result in it being designated a “nuisance property.” The OAG’s website describes nuisance properties this way:

“D.C. Code § 42-3101 through §42-3111 allows the Office of the Attorney General and community groups to file lawsuits against properties that are being used to sell, store or manufacture illegal drugs; that are being used to unlawfully store or sell guns; or that are being used to facilitate prostitution. These lawsuits must also show that the properties are having an “adverse effect” on the neighborhood as a result of the drug, gun, or prostitution activity. The law empowers judges in these lawsuits to remedy the nuisance through a variety of appropriate means, like ordering the landlord to evict a problem tenant, install security cameras, maintain a list of people who aren’t allowed on the property, or take other steps to prevent the nuisance activity.”

Earlier this week, the Forest Hills Connection reported that the Metropolitan District Police (MPD) recommended to the Office of the Attorney General (OAG) that three local buildings, including 3003 Van Ness, be required to improve building security or risk a lawsuit by the OAG.

The Office of the Attorney General and the Metropolitan District Police now will meet with Equity Residential management to discuss what steps Equity must take to improve security at 3003 Van Ness.

Ironically, on the home page of its website, the $33 billion Equity Residential corporation describes its mission this way:

“Our purpose at Equity Residential is creating communities where people thrive. We know that in order to thrive, however, our residents must first feel safe.”

— Equity Residential

*Note: In a previous iteration of this page, VNSTA had stated that 3003 Van Ness already had been designated a “nuisance property.” However, it later learned that there is a longer process leading to such a designation - a warning or letter from the OAG and then requirements by OAG to improve security procedures. If that is not successful, the OAG may file a lawsuit against Equity Residential. If the company loses the suit, the Superior Court likely would designate it as a “nuisance property.”

Nevertheless, the recent action by the Attorney General, prompted by a request by the Metropolitan District Police, is a very strong rebuke against Equity Residential for failing to provide adequate security for its residents.

DC Metropolitan Police ask Attorney General to require Equity Residential to tighten security at 3003 Van Ness or risk prosecution*

The Forest Hills Connection today published a story confirming that the DC Metropolitan Police Department has asked Attorney General Karl Racine issue a letter to Equity Residential demanding that it tighten building security to prevent serious crime, or risk prosecution and possible designation as a “nuisance property.”

The commander of the Metropolitan Police Department’s Second District has reported three Van Ness and Forest Hills apartment buildings to the division of the Office of the Attorney General that handles “nuisance” properties because they have not implemented recommendations that could curtail problems that lead to many police service calls.

At a December 16th public meeting, 2D Commander Duncan Bedlion said that police look for patterns when a building is generating a large number of calls for service. MPD works with building owners and managers to do a security assessment and make recommendations. Often, he says, the buildings are quick to implement MPD suggestions. Some are not.

“If they do not follow them and we continue to see violent crime or narcotic-related crime we notify our partners at the Office of Attorney General, those that specifically work at the “nuisance building” section,” Bedlion said.

Read more in the Forest Hills Connection

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*Note: An earlier version of this web page claimed the the Metropolitan District Police asked the DC Attorney General to designate 3003 Van Ness as a “nuisance property.” Later research revealed that action by the OAG would require Equity to tighten security because of frequent and serious crimes that had taken place on the property. If OAG gave Equity Residential such a warning and it then failed to tighten security satisfactorily, the OAG could file suit against the company, possibly leading to the Superior Court designating Equity Residential a “nuisance property.”

Nevertheless, the complaint by the Metropolitan District Police to the Attorney General is an astounding blow to Equity Residential, which markets itself as a provider of high-end apartments in major U.S. cities.

Resident is stabbed at 3003 Van Ness

The DC Metropolitan Police Department report that a resident of the West building of 3003 Van Ness has been stabbed in his apartment.

The MPD found the victim an elevator. He was suffering from several lacerations and puncture wounds. The police believe that the incident was related to narcotics.

Security cameras at 3003 Van Ness failed to capture any video of the assailant.