The leasing office only responds now if I call and during business hours. So if there's smoke after business hours, no one is here to help or even walk down the hall to confirm what I'm suffering through. Maintenance was here to fix my closet (separate story about that bar collapsing within a week here) and taped over the bathroom vent when we told them about the smoke (they were also not surprised by the news). We've since added two more layers of tape which is still not enough. Sure the units are large and balconies are nice, but if you're allergic to smoke, have asthma, or just don't want your unit filled with smoke on a near daily basis, this is NOT the building for you. The smoke is causing headaches, sore throats, and scaring our pets. If that's not what you're looking for during a LUNG BASED pandemic, this is NOT the building for you.