Residents of 3003 Van Ness have continued to share their concern with poor security at 3003 Van Ness, particularly the almost constantly broken security doors that allow easy access to the building without a fob. For this reason, we sent a letter today to Frances Nolan, Equity Residential Senior Vice President, asking again that she take steps to repair the malfunctioning doors and to keep them in working order.
April 4, 2024
Ms. Frances Nolan
Senior Vice President
Equity Residential Corporation
Two North Riverside Plaza, Suite 400
Chicago, IL 60606
Dear Ms. Nolan,
I am writing to ask you to please repair all of the malfunctioning security doors at Equity Residential’s apartment building at 3003 Van Ness Street in Washington, DC.
As you know, we have had many security issues in the building – some so serious that the DC Attorney General has pressured Equity Residential under the Drug-, Firearm-, or Prostitution-Related Nuisance Abatement Law. Nevertheless, Equity continues to show little concern for the safety of its residents, with security doors frequently broken so that it is easy to enter the building with a fob.
We have reported this problem to Equity Residential many times in the past – a few of our previous letters are attached. The problem has become so bad that for more than a year we have recorded videos of the broken doors, hoping this evidence would convince the company that it needed to take action. There are now dozens of videos posted on YouTube and on Twitter/X, providing extensive evidence of Equity Residential’s failure to provide this most basic level of security to its customers.
We will continue to record evidence of the extremely lax security at 3003 Van Ness until Equity Residential takes steps to correct it. We request that you immediately repair all of malfunctioning security doors and make sure that they remain in good working order at all times.
Sincerely yours,
Harry Gural
President, Van Ness South Tenants Association
Cc: Stacey Aguiar, Vice President of Property Management, Equity Residential
Josh Luper, Washington Area Manager, Equity Residential