The Van Ness South Tenants Association continued to advocate for an improved process for replacing non-GFCI electrical outlets at 3003 Van Ness, sending a letter to new Equity Residential General Manager for 3003 Van Ness, Dan Burkes. The letter, which follows a previous letter to Equity Residential Senior Vice President Frances Nolan, asks for clarification regarding electrical licenses, procedures for entering apartments, and for cleaning after electrical work is completed.

An excerpt from the letter appears below. Read the entire letter in printer-friendly format.

“It also is helpful to hear you say that Equity Residential is committed to providing quality service and that you will instruct the vendors to wipe down areas regarding the electrical sockets when they finish installing the new GFCI outlets. However, this may not be enough to solve the problems – they may have to either use larger faceplates or sand the area around the outlets. Also, will you instruct the workers to go back and clean around the outlets in the apartment in which the electrical work already has been completed? Or will the “quality service” only apply to electrical work in the future?”