The Van Ness South Tenants Association today sent a letter to 3003 Van Ness manager Josh Luper, responding to his recent letter discounting resident complaints about maintenance, security, and other problems in the building. The VNSTA letter corrects some of Equity’s key assertions.

Thank you for your letter of August 5th, which responds to our letters of July 20th and August 3rd. Our first letter described some of the chronic, extensive problems that residents have reported to us. The second letter expresses concern about the lack of a full-time security guard on the property, and it poses questions about the part-time service Equity appears to have hired.

 Your recent letter would lead a reader to believe that it has been smooth sailing at 3003 Van Ness and that residents have no cause to complain. However, many of the claims in the letter are misleading or they fail to respond to the points raised in our letters to you.

Read the entire letter in printer-friendly format.